Environmental protection and packaging

We keep the packaging for our Gothic shipping as ecological as possible.

We often ship in packaging that has already been used by our suppliers or in private cardboard donations. Our motto here is: ugh on the outside and hui on the inside – so please don’t be alarmed if your recycled outer box is not quite as perfect from the outside because it has already been used before.
We promise you – the content of your order will be lovingly commissioned at all times and packed with a lot of black passion, to you – see for yourself.

If you find plastic or styrofoam as filling material in your delivery, we can also assure you here that we will recycle this from the received goods deliveries and use them again to protect your goods during transport. We also only use plastic carrier bags from very old remnants that would otherwise end up in the bin unused. When purchasing new items, these are replaced with paper bags made from recycled paper or with our chic fabric bags.

Should there unexpectedly be a problem with your order despite the utmost care, be it a packing error, a DHL problem or a defect – please contact us immediately by email or telephone . Together we will quickly find a solution for you, I promise!

We wrote BIG on the Black Rabbit flag that we are only happy when you as our customer are completely enthusiastic about our service and Gothic products!
Order Gothic clothing risk-free, lightning-fast and free of shipping costs within Germany – and without a minimum order value! Including top advice and quick returns processing. Feel free to contact us at any time if you have any questions or requests about our diverse Gothic products!